Maggs & Allen bristol

Very happy with this agency and the excellent work of Tom Kitchen, since the beginning of our tenancy until the end very effective, any maintenance issues were solved immediately with very friendly manners. I highly recommend this agency for lettings, best tenancy experience I have ever had! Thank you very much.

I am glad I can write a review about M&A on google. I used them back in 2013, the agent then lied about what's agreed between me (the buyer) and the seller in order to push the sell through. It was £500 difference, which wan't much, M&A could honor this themselves because it was their miscommunication to the seller. But they refused. For me the event created such negative impression. Over the years, I have been telling friends not to use them, they probably lost more than £10k in fees all because of lack of integrity in their conduct.

James and the team worked tirelessly to complete the sale. They began the process with a clear plan and communicated regularly and clearly throughout. There were able to overcome numerous hurdles and worked with me to get the best outcome. Highly professional and a pleasure to deal with.

When looking for a house Maggs and Allen provided us with many options and contacted us as soon as a suitable house came to them, allowing us to see it and get in before it went to market. When making offers and negotiating, they didn’t make it stressful or turn it into a bidding war with other perspective buyers. The communication was fantastic and they were very upfront and honest with us about our offers and gave good advice. We didn’t feel pushed into anything or put under pressure, obviously they are impartial but it really felt like they were working for us and on our side! After selling three properties and buying through other agents I would say this has been the most professional experience I’ve encountered and most importantly stress free. I would definitely recommend for a professional yet personal experience with buying/selling or letting a property.

Have used Tom Kitchen and his letting team for a number of years to find tenants. They offer a very professional service, being both business-like as well as friendly and approachable. Advice given is sound and time and trouble is taken to achieve good outcomes. Will use again.

We will definitely use you guys again when the opportunity arises in future. Meantime, many thanks for your professionalism, efficiency and curtesy in securing our latest tenant. The same sentiments go to the sales team in respect of their service and support for our initial purchase.

From the start to the end of the house buying process I was very happy with the service. Always kept me up to date and treated me with respect, and found the answers to any questions I had. Karl found me a property that exceeded my expectations. Thanks to Karl, Karly and Joe for their help.

Thank you M&A team - I am really pleased with the way you handled sale of our house – your approach was efficient and honest and thoughtful and though I initially resisted the open house approach it was absolutely the right thing to do as it minimised disturbance especially while working from home in Covid. So thank you for persuading me. The sale was very smooth and fast and any potential problems were dealt with fast before they became issues. Thank you also for securing a rental house and recommending the best conveyancer I have ever worked with over many house sales and purchases. I would have no hesitation recommending M&A sales and lettings teams..

Friendly and professional staff, everything went smoothly and they respond to issues and questions quickly. Would highly recommend!

Great customer service.