LycaFly london

Laycafly is fraud-do not book any tickets with this company I booked tickets, due to covid the flights were cancelled. Lycafly deducted £1500 from me by giving excuses. They refunded the money back after 8 months of only £1300 out of £2800. They are not refunding the full money back to me. I am very disappointed. As per the rules of Airlines, if airlines cancel the flights because of covid customers should get the full refund. I will be making the further complain to the relavant body. Do not ever book with Lycafly as you will definetly loose your money. The staff are very rude. When i asked for my refund, i was pushed to agree on their terms via email as threatned me that they will not pay any refund if i do not agree on their terms. They were not agreeing to refund me even £1300 even if i do not agree the terms via email.

Lycafly provide the worst service one could ever have. During covid times when there were direct flights and they had to cancel it, they called to say that the change of fare would cost per person £40 which is some tax but it was actually their commission. We asked for a written email confirming the same which they could not send us as there was no such tax. They are big time liars with very poor service. A total scam. Would request people never to book from this scamters.

This is the worst travel agent to book your trip. No one bothers to provide after sales services. They said its will be 16-18 weeks to get the refund but its over 30 weeks now. No news. And no one bothers to inform the customers regarding any updates. They leave the customer on their own. They even said I should contact the airline myself as its not up to them to chase them. Never use lycafly for any of your flights or holidays.

I booked tickets, due to covid the flights were cancelled. Lycafly deducted £1500 from me by giving excuses. They refunded the money back after 8 months of only £1300 out of £2800. They are not refunding the full money back to me. I am very disappointed. As per the rules of Airlines, if airlines cancel the flights because of covid customers should get the full refund. I will be making the further complain to the relavant body. Do not ever book with Lycafly as you will definetly loose your money. The staff are very rude. When i asked for my refund, i was pushed to agree on their terms via email as threatned me that they will not pay any refund if i do not agree on their terms. They were not agreeing to refund me even £1300 even if i do not agree the terms via email.

Listen up, I'll try to help you'll out. Similar to many of your situations I too had booked air fares prior to the pandemic. Basically Demi Robinson who only replies via email and that too 10 mins before closing on a Friday failed to follow directions from my bank following a charge back request. I kept an audit and always cc'd my bank so they could see my struggles. Gather evidence to show you are willing to fly but the government of India has banned all flights from the UK I had paid via means of a bank transfer. Also ring the bank for an update weekly. The situation humbled me and I'll now always book via the airline and buy travel insurance. Also I rang the airline who confirmed in writing they had refunded lycafly in full as soon as the pandemic kicked in and when gov of India closed its borders to the UK. All the best.