Luton & Dunstable Orthopaedic Centre luton
641 Dunstable Rd, Luton LU4 8RQ, UK
Luton & Dunstable Orthopaedic Centre luton
641 Dunstable Rd, Luton LU4 8RQ, UK
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Based on 10 reviews
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Review
Absolutely rubbish service, been waiting there for two hours for an appointment that even didn't took 3 minutes to be reviewed by the doctor. The doctor was inside on his own for more than 40 minutes. Nurses has to remember him that has more patients waiting in there. That's ridiculous
Review
I have experience of attending orthopaedic outpatients for 3 years at Leeds and always felt they did the absolute best they could although they had an extremely busy service. Unfortunately I had to transfer my care when I moved to Dunstable. Since attending the outpatients at Luton and Dunstable I have found the service to be quite disappointing. The appointments always seem to run over, last time it was an hour and a half over. So we aren’t talking 20 minutes or so. The appointment booking service isn’t great. I am hoping the change it to run how other areas of L&D work, whereby you go online and book an appropriate slot for you. I work shifts, so when they send a random date in the post I often can’t attend and when they send a replacement I am finding I have the same issue time and time again. Therefore months are passing where I receive no further care from my consultant. I try to call and the phone seems to just ring and ring. I leave messages with the consultants secretary’s explaining my predicament. Yet I am still left in the same position. I really hope this service is going through some changes because it is a very much needed one that is sadly not performing well. The staff have always been very friendly, I appreciate that they must find it challenging themselves. Changes need to made.
Review
Broke my leg a year ago last January and have been visiting the team here since then. Staff are friendly and jokey plus they actually remember you. The only criticism is that the cost of parking isn't cheap and sometimes you won't be seen on time by consultants therefore you need to make certain that you have access to enough money to cover your stay. You can pay by cash, card or phone though.
Review
awful organisation skills, waited forever, as you do anywhere in a luton hosital. had a morning appointment and could’ve gone to work instead and then come in, they were that delayed.
Review
Brilliant service from friendly staff