Lockshopdirect.co.uk newcastle

Fantastic service from point of order to delivery. Would definitely use again.

Super fast delivery and excellent customer care service!

Very bad customer service. I have wated 2 weeks for some locks that i paid for. Unfortunately they got lost by post office so the say. Never have i delt with a company that, you are at falt for purchesing the cheapest postage and the refound or new locks ii am not going to get.

Prompt delivery and easy to order, would fully recommend them

Brilliant service and quick delivery, would definitely recommend

Nikki helped me find a lock I just couldn't find anywhere after hours of looking. Fab customer service and a great price too. Highly recommended

Item arrived on time. Mistakenly ordered the wrong item, so requested for a refund. Fully refunded. Customer service is helpful.

I ordered a new lock for an old cabinet we had bought ( for us to make a gin cabinet) and I ordered the wrong size. Having ordered another that did fit, I then returned the first one. The speed of dispatch was excellent, as was the service given for the item returned. Very happy to recommend.

Very good service, prices are very competitive

Poor customer service, poor communication and rude to the point I will not be using them for products anymore. Package has not arrived, just because a tracking page says it's delivered doesn't mean it has been! Zero help, rude responses (when they do) and not still resolved a £60+ order. They don't sign off on their emails so you have no idea who you're talking to. After receiving an email in caps lock I called their office number to find out this was the manager.