Lloyds Pharmacy york

ignorant & rude ignored me when i entered shop left prescription for 3 days still not ready continued talking whilst customers kept waiting very poor service

Sometimes genuinely helpful, and other times obstructive for no real reason. Just had a very confusing interaction and I wasn't allowed to share my side, even though I'd consulted a GP. Ended up walking out with not what I requested and being told I was wrong, to contact my GP (my GP had advised over the counter if you'd have listened and there's a non-urgent 8 week plus waiting list at present). Just because people aren't pharmaceutically qualified it doesn't mean they're addicts or not sensible! I don't want to be in a chemist managing my health any more than you do so service with a smile would go a long way. And all this happened with the backdrop of a poor hearing impaired woman being yelled, huffed and puffed at near the counter, which was lovely. I presume her visit was more successful than mine though!

Rang today 7/9 spoke with super helpful lady named Gail. So informative and lots of advice . This lady is a true asset to LLoydspharmacy.. Thank you Gail super lady

Have used them for years for my late fathers and my mothers prescriptions. So many errors have stopped using them now after my mother been told about having to pay for her prescription to be delivered and how such a good service they provide when she received her prescription half a hour later the same guy who had told her how good they where and why she had to pay came back because he had delivered her some one else’s prescription!! My mother is losing her sight and can not read the labels so I cringe to think what would have happened if she took the wrong medication. 90% of the time there was a issue and this is not the first time the wrong prescription has been delivered so enough was enough and have left.

Served by a terribly rude woman, loud and bullish. Have never been spoken to in such a way by a shop assistant. She seemed to want to start an argument and was absolutely shocking. She shouldn’t work in customer service. I shall never visit this Lloyd’s pharmacy again. I’m sure some of the staff who work here know who this is about and will know she shouldn’t deal with customers. If you’re looking for a professional, polite, helpful pharmacy then I suggest Parker’s pharmacy only a couple of minutes drive away.

Very rude staff appalling customer service. Treated like something on the bottom of a shoe. I will never go back again