Lloyds Pharmacy cardiff

Service is exceptionally slow. If there is more than one person waiting for a prescription then things grind to a halt, even if there is three members of staff. Surprised more people haven't died just waiting for their medication. Gave up after 15 minutes and went elsewhere.

Would give 0 if able too. This is the worst chemist I've ever been to! The staff are unfriendly and just can't be bothered. They constantly blame the surgery for missing prescriptions then when you go to the surgery and they say we sent it over 2 days ago low and beyond when they actually bother to look properly the prescription turns up. But worst of all I went in to get my daughter's some throat spray I specifically told the woman on the till that 1 of my daughters is asthmatic she gave me strepsils throat spray and sent me on my way. When I went to Sylvia Williams to get my prescription filled PROPERLY the chemist there told me the spray could trigger an asthma attack and was also out of date!!! She sold me something potentially dangerous to my daughter absolutely disgusting and the response I got was a giggle and a half hearted sorry!!!

My frustration comes from the fact that they never answer the phone. I am disabled and unable to get to the pharmacy and I phoned 18 times today with no response

I understand that they need to check over your prescription however I seem to have to wait more than 10 minutes every time!

Chemist is closed again? This is not acceptable? Keep having problems with this chemist every month. Slogan says always here for you NOT

The phone is almost always engaged, so it's exceedingly difficult to order in my prescription on time. I've been phoning them at various times of the day, for three days straight now. It's like the phone is left off the hook so they don't have to hear it ringing. I'm going to have to drive there simply to ask them to send my prescription form over to the surgery. And I know that when they eventually do send it over, they'll tell me it will take 7 days to have the prescription ready. World's slowest pharmacy.