Lloyds Bank cambridge

Should stay open longer, at least until 5.00pm and should be open on Saturdays, try to be accessible! Only Lloyd’s bank north of the city!

Please do not use this brand if you have time. People working at this branch are not happy and they have ethnic stereotypes to people. The do not try to listing customer problem in their second senteses "unfortunately, it is our policy etc." They behave like a robot and it is not acceptable!

Great bank decent staff

I wish I could give Lloyd's bank zero stars. The most unhelpful and unfriendly bank I've ever had the displeasure of trying to interact with. Avoid if at all possible, there are plenty of other English banks who will work much harder for your custom.

Excellent service and there are humans to speak to. Most necessary for foreign exchange transfers. Nigel Bolitho

Totally unfamliar with service, bad attitude, no customer care at all. Left the branch with bad mood. Don't come to this branch!!!

Absolutely disgusting customer service! Could not give me a reason as to why they couldn’t complete a simple task for me. Even though Lloyds telephone banking customer service said they could!! Outright refused not a word of apology from cashier or branch manager. Just plain rude and arrogant. From the get go as soon as you enter this place not hello, smile nothing. Very robotic, all available staff just sitting behind screens! I will be avoiding this branch in future and use the city centre branch instead.

Helped me out and the guy was very friendly

Great staff