Level 10 Building Contractors bristol

Do NOT use this company. We used Brian to knock down a wall and insert a gallow support. We paid him to arrange an inspection from the council to provide a certificate of safety. This was not provided. When I eventually could get hold of Brian, he said that the inspector had to come back as he couldn’t inspect it as the plasterers were working. I asked Brian to rearrange the inspection. From this point, Brian ignored all contact from me. I contacted the council who told me that when the inspector came, there was a bolt missing from the gallow. Brian was told that he needed to send photographic proof that the bolt was in place so they could provide the certificate. He never did this. My kitchen has been finished and I have booked the inspector to visit myself even though Brian has been paid for this already. I have been told that when the inspection takes place, the inspector may need to expose the gallow meaning that this will cause damage to the area which will need to be fixed again. This company does not mind taking your money, but when you encounter a problem, don’t expect them to answer the telephone let alone sort it out!

Avoid at all costs. Came recommended by the architect firm iPlans. Absolute disaster. Not the cheapest quote but went ahead because of the recommendation. The kitchen extension work started late, sparsely attended work, multiple excuses over months, now not even responding to emails, phone and text for 3-4 weeks. No respect for Customers. When payment due, multiple hassling over hours. Quoted project will take 3-4 month; actual taken 7 months to do less than 50%. Brian has caused me and my young family a lot of stress, costed money for reduced value and severe inconvenience. Spent 7 months including Christmas dinner eating on paper plates and using plastic cutlery in the hope that we'll have a kitchen soon. Still has my house key and not returned despite several messages. Police complaint next.