Letters Property Management york

I loved living in this flat! Any maintenance issues I raised were always dealt with really quickly and all the staff were always really helpful and friendly. Also, letters were really fair when moving out with the deposit and stuff which was great. Thanks for being a fab letting agency!

Hassle free and quick response since being a tennant. Issues sorted quickly, communication good. Great service - would recommend

Stayed at the same property they managed for 4.5 years and had very good relationship with them throughout. There were property visits twice a year and it was easy to report any broken items, usually gets resolved in a week or so. Letters keeps a high professional standard on management and maintenance. There are indeed high fees if you miss an appointment or forgot to cancel your standing order after moving out etc., but things are spelled out clearly in their emails and you just have to do your homework, or just ask them to clarify. The staff are friendly and attentive, perhaps because I'm a long-time tenant and we've come to recognise each other over the years. I certainly recommend them and would use their service again if moving to York.

My partner, young daughter and I have just had a very positive experience renting in York with Letters. Moving in was easy despite potential sticking points such as being only recently self employed, one of us having only foreign references and having a young daughter. The office has been easy to contact and quick to reply when any queries or issues came up, which were in turn always quickly resolved. Staff were equally accommodating when it came to moving out and made a stressful time a lot easier. Highly recommended.

not often I leave a review, but Letters have been just simply great! No regrets using them and no problem is too small. What a great team, I can get on with my life again!

Tracy from Letters and her team did an amazing job project managing essential building work on our property and all during lockdown. It was a complex job involving damp works, new kitchen, decorating, new carpets etc. and it was all completed on time with an excellent result and new tenants. I would highly recommend.

If I could give 0 stars I would. So rude and they think they can make their own rules and laws up. I had to get the council to email them in the end and explain the law to them as they was giving me a real hard time. DO NOT RECOMMEND!