The pool itself is great. The company, horrible. First day of installation I went to take my blinds
The pool itself is great. The company, horrible. First day of installation I went to take my blinds down off the patio so the bobcat could fit under, the guy digging the hole said he would take them off. He did not and now they are covered in grease. He said he would put protection down on my newly concreted patio, he did not. They roughed it up and took gouges out of it. They crumbled my driveway. Left the place in such a mess after 'completion' that I refused to pay the next instalment until it was fixed. Plenty of other things. Project manager NEVER answered his phone. Not once. I emailed my concerns to the owner and she dismissed all of it. No apologies or offers to fix anything. Pretty much said it was my responsibility. I'm sorry but when you are paying $50k cash to a company, you'd expect a smidge of good customer service. Would not recommend this company to my worst enemy. Shouldn't be in the business.