Sam Parker

a month ago

Review

Unhappy customer. Wife recieved a $200 gift voucher for her 40th and made a booking for a massage in early April. She contracted covid so had to cancel on the same day which obviously wasn't the plan. However, due to a seriously strict cancellation policy and no flexibility to work out a solution the voucher was completely lost. Great customer issue resolution processes. Thanks for the experience Keturah. We would have been happy to work something out with you so all parties were not put out but to no avail.

Janice Western

7 months ago

Review

Cold room, even with a blanket over me. The first 10 minutes of my facial were spent waiting for the staff member to get products and water etc ready for my facial. I’ve had better facials for less cost. Don’t bother.

Lauren Sherborne

12 months ago

Review

This review was written whilst I was resting in the Relaxation Room drinking tea and completely blissed out after my hot stone massage. What a treat! My therapist, Megan, was super friendly and an exceptional masseuse. This was my first time at Keturah Duncraig and it definitely won't be my last. The whole experience was devine!!

alison campbell

8 months ago

Review

Should have known taking an available appointment at 3 on a Friday at the Carine salon was not a good idea. After a 30minute wait still- for my therapist ( the receptionist kept apologising) I finally had my 1 hour signature facial NOT ! I was in there 35 minutes tops I was already on the freeway heading home by 4.23 sorry extremely disappointed won’t be returning

Lauren T

a year ago

Review

I had the pleasure of having a pregnancy massage and facial at Keturah. The service was fantastic and all staff were very friendly. Meghan was my therapist and was very thorough and attentive making sure I was comfortable through out the treatment. I walked out feeling very relaxed and refreshed!