K West Hotel & Spa is located at Richmond Way, Hammersmith, London W14 0AX, UK, we aim to offer all our customers a great experience with K West Hotel & Spa and we would be happy to assist you with any questions you may have.

Book an appointment or need answers to a question, please feel free to contact us by phone. 020 8008 6600

Need to know more about this business, please call us during business hours or visit our website and can get more information -http://www.k-west.co.uk/?utm_source=Googleplus&utm_medium=googlepluspage&utm_campaign=profileweblink

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Google Review

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Jamie Chan

4 Google Rating

Spa treatment - 5 stars, amazing. Really enjoyed the scrub and the massage. Nice warming massage bed

4/ 5

Spa treatment - 5 stars, amazing. Really enjoyed the scrub and the massage. Nice warming massage bed. Felt very relaxed after. The wet spa area was lovely! Due to Covid precautions we had it to ourselves (booked our time slot) and enjoyed the experience of the snow room, stream, sauna, foot bath with salts and the spa. Hotel - staff were excellent. Very lovely to communicate with before and during the stay. They left us a lovely card and macaroons for our anniversary. The room itself was fairly spacious (executive) and the bed was very very comfortable! Had a great night's sleep. The bathroom needs an update. The breakfast was lovely as you could order a cooked meal.

Aishah Yasin

1 Google Rating

I’m quite disappointed to be honest, it was my husband’s birthday and our wedding anniversary an

1/ 5

I’m quite disappointed to be honest, it was my husband’s birthday and our wedding anniversary and even after friends recommended other hotels, I chose K West thinking it would be amazing. I paid £69 extra for the romantic bundle which was for one balloon, chocolate strawberries and a jug of smoothie (as we don’t drink alcohol, I had told them this several times before booking but they still left a bottle of champagne which I had to call to get replaced), that is an absolute rip off and nothing romantic about it at all! And the room is executive? It’s a standard room which has not met my expectations at all! Why is there a desk in the room, the wooden furniture is old and needs replacing and has marks on it. The TV is positioned in such a way that you can’t see it if you are sitting on the sofa or lying on the bed. I would rather have booked a Holiday Inn room and spent the rest of the money on a fun activity or a better surprise. We have been in some basic hotels who have offered complimentary toothbrushes & toothpaste but after forgetting our toothpaste, I called reception only to find out it was £5?!? Like £1/2 I would understand but £5??? The hallway leading up to our room stunk of weed the whole evening which was disgusting. Whilst waiting at reception to check in, the people in front of me in both queues were complaining, I just don’t think they have enough staff to cope or the desire to provide good customer service. Breakfast was not nice either, we left our plates more than full and wish we didn’t upgrade from continental to full. We didn’t bother visiting the spa which was the initial reason why we chose this hotel because I just expected there would have been more disappointment. Also, wish there was a shower rather than a bath tub which didn’t look very hygienic. The only plus I can think off is that the chips which we ordered were nice. Overall, would NEVER come back!

Tahir Akhtar

4 Google Rating

Wasn't happy with the initial room, spoke with the staff who were amazing and did everything they co

4/ 5

Wasn't happy with the initial room, spoke with the staff who were amazing and did everything they could to rectify the problem. Assistant manager was polite and went out of his way to accommodate us. Absolutely amazing customer service

Serkan Tursun

5 Google Rating

Oh my god, I see some people below moaning about having a bad anniversary but I don't believe they c

5/ 5

Oh my god, I see some people below moaning about having a bad anniversary but I don't believe they communicated with the hotel to organise a unforgettable romantic night. I mean, I'll be definitely coming back. Thank you K west.

Mo Al Sherbaji

5 Google Rating

It's very nice place, clean and romantic. Spa and massage was lovely. highly recommended 👌

5/ 5

It's very nice place, clean and romantic. Spa and massage was lovely. highly recommended 👌

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  • Sunday12:00 AM - 12:00 AM
  • Monday12:00 AM - 12:00 AM
  • Tuesday12:00 AM - 12:00 AM
  • wednesday12:00 AM - 12:00 AM
  • Thursday12:00 AM - 12:00 AM
  • Friday12:00 AM - 12:00 AM
  • Saturday12:00 AM - 12:00 AM

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