K Spa is located at K West Hotel & Spa, Richmond Way, Hammersmith, London W14 0AX, UK, we aim to offer all our customers a great experience with K Spa and we would be happy to assist you with any questions you may have.

Book an appointment or need answers to a question, please feel free to contact us by phone. 020 8008 6600

Need to know more about this business, please call us during business hours or visit our website and can get more information -https://www.k-west.co.uk/k-spa

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Talitha N'kallo

5 Google Rating

I went here for my anniversary, I recommend this place 100% I got a back and shoulder massage, acces

5/ 5

I went here for my anniversary, I recommend this place 100% I got a back and shoulder massage, access to the other facilities such as steam room, changing rooms cold room sauna, experience showers foot spa. They provide beautiful changing rooms, robes, slippers and towels for you. I had lunch also there and it was great. They are also really nice and friendly so you can ask them many questions and have a normal conversation with them. Long story short i’m coming here again i will definitely recommend

Jasmin Ahuja

1 Google Rating

Absolutely disgraceful service, I hoped K west would be the beginning of my perfect weekend getaway

1/ 5

Absolutely disgraceful service, I hoped K west would be the beginning of my perfect weekend getaway but unfortunately it wasn’t as upon arrival I was told my room wouldn’t be ready until 3pm despite our massage appointment was booked for 3, so how does that make any sense surely we are suppose to go and settle in. Then the receptionist Paula was confused as to where to settle us before our supposed room to be ready, however come 3pm room not ready so we were given an empty studio, we then went to our massage which was 5* amazing masseuse. Back to our room and it had be decorated very mediocre not how pictures showed neither explained. Then next morning despite us already asking and confirming a late checkout we were disturbed with a rude phone call from the receptionist stating we were overstaying and said oh I will just have to charge you to what I said okay, another 20mins went by and a cleaner walked in without any permission to enter. Again very disturbing. We woke up and asked for breakfast to be told oh no we can’t have it as we have passed the 11am mark so we said okay can we have lunch instead - again told no and the phone was cut. I mean just please explain how you treat your guests? Is this the way forward even though we booked such a expensive experience only to get given a 1* service - minus the massage that was really good! Your staff single handily ruined my anniversary which was really unfair

Show all timings
  • Sunday08:00 AM - 09:00 PM
  • Monday06:30 AM - 10:00 PM
  • Tuesday06:30 AM - 10:00 PM
  • wednesday06:30 AM - 10:00 PM
  • Thursday06:30 AM - 10:00 PM
  • Friday06:30 AM - 10:00 PM
  • Saturday08:00 AM - 09:00 PM

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