First, to clarify, didn't use the services of this company because the phone communication just basically put me off going there.
I was enquiring a range of dry cleaners for a pricing. How much can it cost to clean a dress, white, knee-hight? Guess? On the phone I was asked in a rather pressurising/rude tone how much my dress is worth.
This was a confusing question. I can understand that, maybe, in case they mess up doing their job they would need to compensate the cost of the gown or just bite the nails off in a constant panic attack. But that just shows the company's lack of confidence in their service provision...I believe that no matter if the item is £10 or £100 or even a £1000, you still give it equal treatment and equal service for the customer. Unless the chances of 'messing up' are too damn high...
Ok, back to the pricing, the website states occasion wear dress dry clean - £16.40 (which is a rather odd numeral as well). I stated that my dress is worth £600 after being asked that annoying question for few times with me confusingly replying 'Sorry, you mean..?' The price quote I've got was something between £40-50 as the numeral was so strange that I don't even remember anymore. Still, 40 quid for a dry clean?! No, thank you.