Johnsons Dry Cleaners UK Ltd manchester

had a really bad experience. brought in a 3 piece suit for cleaning and clearly mentioned and pointed out it had a few stains. went back for picking it up 3 days after, paid £20 but the stains were still there clearly visible. I mentioned the issue with the staff and they said they would do it again. went back after 2 days and the stains were still there, although the staff told me "here you are, that's a great cleaning job for you". I also never got back my original hanger.

Not at all welcoming when you walk in the staff don’t want to work, it feels like your putting them out by coming in will not use again.

dropped my flying jacket off in a very sad condition,picked it up a week latter and it is excellent,staff were great.thank you all so much.

Had to use their services for a few times cause of my timing schudule, It's been worse every single time and it's funny they're way over priced.

Disgusting customer service, would not recommend anyone go here. I took in a suit to be dry cleaned, the woman behind the counter took my details since I had not been here before, as well as payment. She gave me a receipt and explained when I could pick up my suit. So far so good. However my return visit to collect my items was not so pleasant. I explained to the man behind the counter (who's badge indicated he was the store manager by the way) that I was there to collect a suit. No response, just a blank stare. I gave in my surname thinking he would look it up on the computer using the details I'd already provided. "Where's your ticket?" he asked. I explained that I wasn't aware the receipt was needed as no one told me this previously and started looking for said receipt. Whilst looking at me like I'm an idiot he asked me "what did you think the ticket was for?". I was a bit dumbfounded by the attitude of this individual and stated again that no one explained this. He asked me for my details and then retrieved the suit within about 30 seconds. Clearly it wasn't so hard to get my items without the receipt after all. He then said "sorry, it's just we get about thirty people a day coming in here without the tickets". I suggested that perhaps if so many people are coming in without the receipts then this needs to be communicated better to new customers. He dismissed my suggestion "no, it's just that people can't be bothered to bring the tickets". At this point I'm fuming and can't believe the way in which I've just been spoken to, so left the store. I can only assume that this individual is bitter at the fact he is working in a dry cleaning store, thus the utter contempt for the customers. Needless to say, I will not be going back here. Plenty of other local alternatives.

Leslie provided an amazing service to make my suite white again. Thank you so much !

Fast, not expensive, reliable staff.

They creased my shirt

Over priced