Johnsons Cars Oxford oxford

With the assistance of Maxine Fowles, my wfe and I have bought a Mazda CX 5 SE-L D Auto from Johnsons of Oxford this week. We have not looked at Mazda before and were initially interested in the CX-3. A test drive confirmed the build quality and handling but it was a bit too small, so we started to look at the CX-5. Having identified a 2017 model for sale at Johnsons Mazda Oxford we booked a test drive and decided it was the car for us. We liked the design of the car and Maxine's enthusiasm and informative style confirmed what we thought - that Mazda have something special. Maxine assessed our Jazz Hybrid for part-exchange and put our case to her boss to get us a good deal. My wife and I would like to record the role that Maxine played in this. Her approach was informative, not pushy, and helpful without the usual sales hype and this suited our own approach to things. Thank you Maxine!

The salesman was very helpful

Outstanding! You couldn't ask for better service and I am more than happy to refer Johnsons Mazda. I truly appreciate James' advice and the way he took care of every aspect of my purchase, simplifying the entire process and making it a most enjoyable experience.

Ordered a driving test. Paid for the reservation. Withdrew the money from the account. The manager who served was very good! I liked the car. There were some car problems and I refused and asked for a refund of the reservation. For today I am waiting for a refund for my reservation £ 99 7 days. They sent me an email that I have to send them all the bank account details, phone number and my email! Have you lost all my bank details? You took the money and you don’t know who paid for your car reservation !!!! I have had experience with many auto dealers. The last one was Arnold Clarke. I called them and said that I would not take the car, after 2 hours my account had the entire amount of the reservation !!!! There was no need to prove that it was me to reserve a car with you! This is my story with this dealer! It is up to you to decide further. P.S I was given a condition that if I do not provide everything that they asked of me, I will not receive the money back.

Mum and I made an emergency visit to Johnsons after a light on the dash came on, on the way up to Scotland. The lady on the parts counter was so kind and understanding and asked a mechanic to take a look straight away. The mechanic was also very helpful and explained the situation to us. Thank you for getting us to Scotland! Highly recommended.

Bought a S/H Mini Clubman from Johnsons at Oxford. Excellent service and great customer support including prompt delivery. Considering everything was done on line it all went smoothly thanks to Trevor Reeve an excellent salesman who we would deal with again and would recommend without any issues or worries.

Professional, friendly service providing excellent information and good communication.