JD Sports london

Extremely poor customer service. Never going to any JD sports ever again. After selecting a shoe and asking to bill, we saw the staff take the box and went and hide behind the door. When we asked the cashier about our shoe, she asked us "how many minutes ago? What size exactly? I don't see the shoe here". I saw the staff who had my shoe talk to the cashier literally seconds before we walked to the counter. Awful. Just absolutely awful. I wonder if this is the way they treat all customers or if it's to particular cases.

Shop is well presented but there is a lack in variety in products as compared to other JD Stores. Furthermore the products JD are selling are not well priced due to the fact you can get the same products at much cheaper prices in other shops within Hounslow already. I’d recommend this JD store to re assess their pricing and also consider the product line they’re selling.

What started off as an absolute fiasco was dealt with very well by Dean, Sana and Reece. An online order was cancelled without explanation, and customer service told me to go to this store for the product instead. They didn’t have it, but were very accommodating. Highly recommended.

Jd Hounslow high street. I wanted to buy 3 pairs of shoes. Unfortunately, the shop staff, instead of helping the customer, prefer to play a ball of paper around the store. never again

Races action. I bought pair trainer from jd online two weeks ago. I changed my mind only I wanted change the colour white to black. They told me we cannot change it there is no way they cannot change. Every day friends I know they do they change what they want for. . Why not for me. I believe only because of my colour there is nothing else to say.one staff say to me yes we change it of course but another one said no we can’t.