HSBC bristol

I have used HSBC for about 20 years now, in fact I own several board lots of shares and have done since I worked in Hong Kong in the 90s. From the last days of it being Midland bank, just before being bought out. Whilst not the closest bank to me, far from it, I haven't really had any negative experiences with HSBC or this branch so I foresee my continued use.

I recently went to the Branh to get help with urgent Bank statements, The Customer Service officer promptly understood my needs, printed the necessary information and similarly organised the usual statements to be sent to my home. Although a 15 mins mtg, I was left very impressed with this very profesional service, from beginnning to end. Well done for this excellent work and do keep this great service up!

24/7 free ATM and on street car parking.

Great service, friendly staff

Excellent service

HSBC have now closed the counter service at this branch, very disappointing. The staff advise that Cabot Circus is available, which is impractical for most as it is in the pedestrian only shopping mall in the very centre of the city. HSBC not taking customer service very seriously.

Polite and professional, always willing to lend a hand with the most obscure of queries- would recommend their team anytime.