HSBC bath

Adrian is a star. A genuine helpful guy. A pleasure to help with your problems. HSBC you are privileged to have him.

Ade Matthews is a credit to hsbc and i am happy he is now working at the keynsham branch!

Staff not helpful at all

Service is often a little slow as there's usually a queue but at least it's friendly and helpful.

Find the staff at the HSBC bank in Keynsham very brusk abrupt almost rude they seem to think they are doing you a favour by serving you. I went in the bank to put some money in the account of a friend of mine and walked out thinking I'm so glad i don't bank with HSBC. So sad a little smile and common curtsy goes a long way. Customer service v poor

Lovely staff and handy location!

Amazon service in branch. HSBC phone line can sometimes be helpful other times useless

Very helpful & polite staff.

I have used this branch for many years. I have always found the staff courteous and helpful. However, like many premises on the High Street, they are under pressure to provide their normal standards of service during stressful times, particularly with customers. Certain members of the public have a higher opinion of their importance than the staff . . . . .

Great 30 mile round trip as the bank is showing open until 5pm. Thanks very much HSBC is it too difficult to help the customers with up dates? One star as I couldn't give 0.