House Of Tinu salon – manchester

Unfortunately I found this to be not the friendliest 1st visit. The prices are super high and I found the website misleading - I now can't afford to have a hair cut for a few months because what I thought was a cut for £35 was actually a hair wash for £35! I'm new to the area and am sad that I spent that much money without feeling overly welcome or having the treatment explained to me to make sure I understood.

Amazing! Best hair service I’ve had since coming to the u.k!! Great ladies and work highly recommend if you’re travelling and looking for Afro -Caribbean hair styling this is the best place to go! Havilah is the best! Super sweet and amazing to chat to while getting your hair done. From the simple online booking, email and text reminders to the fast and easy payment at the end, seamless and simple with great ladies!

I’ve just done my 2nd big chop on what was very long Afro hair because of the damage they did when blow drying and straightening it. I rang before booking to make sure they used heat protector and knew how to manage Afro 4B hair. They said they did. I went to Tinu before my Xmas party. I was booked in for 3pm (giving myself plenty of time to get home and ready) They didn’t sit me down until 3:55pm and I didn’t get out until past 6pm. The party started at 7pm. It normally takes 1 hour max, to blow dry and straighten my hair. They’d totally overbooked. They didn’t have a clue how to manage my hair and put 1 or 2 spritz of heat protector on. I could hear and smell my hair burning. I asked again if my hair was protected and she said yes. When I got to the party everyone commented on how my hair smelt burned. I’ve just done another big chop to get rid of the damage, about 2 inches of my hair was completely ruined! This place might be good for extensions but that is all! Do not trust them with your hair.

Lovely clean place, professional staff, and punctual as well. So gentle with my 4c hair!! Quality of hair is great. Very friendly and welcoming environment! Definitely going back.

Service was superb. Everyone was friendly and the vibe is fun and relaxed. Will definitely be going back.

So so happy with my hair! Keratin treatments have really seriously changed my life and more than halved the time I spend drying and styling my hair. A big thank you for suggesting highlighted extensions, they have lightened up my hair so much and it feels like such a big change which is amazing with no damage to my actual hair. Hair quality is amazing, placement of the hair is perfect, blends so naturally. Really happy, thank you again xx

Tatum did an incredible job and I will definitely come back again! My braids are super neat and she was extremely gentle with my hair and scalp. I’ve found my go-to hair salon now! Thank you so much!!!

I always leave happy with the results. So far I have been attended to by 3 of the stylists and I must say, they’ve all been great. You really get your money’s worth.

Cannot fault the whole experience to popping in for a quote to the end product. Unsure of what i wanted, changed my mind 3 times to show Stella a picture of what i wanted on the day and she went one better. She is an artist! Thanks for everything, in love with my hair for the first time in a long time.

I went to the salon this morning as I have been there 2 previous times. The 1st time it was for a texture release and the 2nd time it was to add 3 extension tracks, both those initial times I had great service and quality work, which was what led me to book in for a simple wash and blow-dry for today. This simple wash and blow-dry turned out to be extremely disappointing. It was clear that the stylist did not know how to deal with afro hair. 1. Washed my hair multiple times with shampoo, this took close to 30 minutes - she basically stripped my hair of all of its natural oils 2. Instead of patting my hair with the towel - standard practice for afro hair to avoid tangling - she instead really went at it with the towel. 3. To avoid breakage afro hair is best detangled when wet before drying- instead she put me under a hooded dryer with no leave-in conditioner or heat protector which left my hair looking like straw - super dry 4. As soon as I left the hooded dryer she attempted to dry comb my hair - finally she then added a heat protector not even distributing it throughout my hair. 5. She didn't use a blow dryer and comb to fully detangle my hair - instead, she was using a tiny comb and then went directly to using a straightener - at this point baffled that no one had intervened I stopped her when I tried to explain the issue, her boss then came over and told me that they usually use leave-in conditioner at the end?? Who puts a wet substance in straightened hair?? And from her explanation, it was their standard practice. It's as if they thought I had caucasian hair and not afro! In the end, they fried my hair, I paid 70GBP for a simple wash and blow-dry that took 3 HOURS! The fact that they didn't understand the problem made it worse for me. Go there for beautiful hair but not for healthy hair! Update following Salon's reply: One thing is washing the hair thoroughly another is stripping it of its natural oils. I didn't request oil AT ALL! I was baffled that I had to ask for a leave-in conditioner as I repeatedly wrote on my review. Who would put oil on a hair that will go under heat? That would make it fry even more! No heat protector was used before I went under the hooded either. She should've blow-dried my hair to match my extensions as it says on the reply, but again that was not her initial action it was something else that I HAD TO ASK FOR as she was simply going to use a straightener. Also, it wasn't a small round brush that was used but a tail comb. Which is why it left a trail of my broken hair all over the salon floor. But as I said the fact that the problem is still not understood makes it worse for me. Excuses are not great customer service and I truly hope that it is a learning experience. Go there for beautiful hair but not for healthy hair!