When we parked up outside and got out of the car we was greeted by one of the staff members who took our bags and checked the car in. I would highly recommend using the valet parking, so easy! He was absolutely fantastic by the way, so cheerful and friendly which set to tone really nicely. We headed up to reception to check in, greeted again by the friendly staff (everyone was lovely) who gave us some vodka shots before we headed to our room. We stayed in the Bank Managers Suite which really was fantastic - the bath in the room was amazing! As we arrived at our room our bags arrived as promised. We drank in the bar and eat in the restaurant. Firstly the restaurant was fantastic, service was top drawer and our waiter couldn’t have been more accommodating, he really was fantastic! The food was outstanding especially the Chateaubriand! The bar was okay, the staff where very polite and helpful but service was slow...I understand it was busy so I can’t be too negative about that. There was plenty of options for cocktails, beers etc and everything we tried was 5*. Overall we had a fantastic stay and wouldn’t hesitate to recommend to anyone - I don’t think I’ve ever experienced such fantastic customer service as we did here. Thank you to the staff at Hotel Gotham for a brilliant stay...we’ll be back!