**Business Description for Hertz – Yeading B&Q London**

Welcome to Hertz – Yeading B&Q, your premier destination for home improvement and DIY solutions in Hayes, London. Conveniently situated on Glencoe Road, we take pride in offering a comprehensive selection of high-quality building materials, tools, and home improvement products tailored to meet the needs of both professional contractors and enthusiastic DIYers alike. Our knowledgeable and friendly staff are dedicated to providing exceptional customer service, ensuring that you find exactly what you need for your projects, big or small.

At Hertz – Yeading B&Q, we understand that every project is unique, which is why we offer personalized consultations to help guide you through your home improvement journey. From garden landscaping to interior renovations, our extensive range of products is designed to inspire creativity and innovation in your home. We believe in empowering our customers with the right tools and advice to turn their visions into reality.

What sets us apart is our commitment to customer satisfaction and community engagement. We regularly host workshops and DIY tutorials that educate and inspire our customers, fostering a sense of community among DIY enthusiasts. We invite you to visit our store or reach out via phone at 0330 123 9243 for any inquiries or to book an appointment. Experience the difference at Hertz – Yeading B&Q, where quality meets convenience and your next project begins! For more information, browse our website at [B&Q](https://www.diy.com/?utm_source=google&utm_medium=local&utm_campaign=1358).

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Hertz – Yeading B&Q london
Hertz – Yeading B&Q london
Hertz – Yeading B&Q london
Hertz – Yeading B&Q london
Hertz – Yeading B&Q london
Hertz – Yeading B&Q london
Hertz – Yeading B&Q london
Hertz – Yeading B&Q london
Hertz – Yeading B&Q london
Hertz – Yeading B&Q london

Google Review

Note: these reviews will not count in overall rating.

Y. S

5 Google Rating

3rd October 2019 7.30 was helped by a lovely lovely lady Jojo Taylor she definitely deserves 5 stars

5/ 5

3rd October 2019 7.30 was helped by a lovely lovely lady Jojo Taylor she definitely deserves 5 stars for her exceptional service . Amazing customer service and really went that extra mile to help me . Great conversationist, She really listen and closed the sale well done Jojo your a super star :-) Thank you for your help sweet heart x Yasmin

tony Berrows

4 Google Rating

Typical B & Q. Everything you need for all DIY and likely to satisfy the tradesmen too. Plenty of ea

4/ 5

Typical B & Q. Everything you need for all DIY and likely to satisfy the tradesmen too. Plenty of easy parking. Wheelchair accessible. Is also on an estate boasting a large B & M...a Starbucks and a Burger King. Has a garden section too. It is a big store.

Aleeza Hassan

1 Google Rating

This is the WORST B&Q EVER!!! Please hire competent employees, that can adhere to basic life skills

1/ 5

This is the WORST B&Q EVER!!! Please hire competent employees, that can adhere to basic life skills such as listening, communicating and problem solving to help customers, its not hard! But it is hard if you employ thickos!

Tejveer Nandra

1 Google Rating

Very poor customer service, staff is very rude.. Phone and store manners are poor.. B & q need to pr

1/ 5

Very poor customer service, staff is very rude.. Phone and store manners are poor.. B & q need to provide better quality of customer service.. Or change management as this is really poor service coming from staff..

Heather

1 Google Rating

Terrible "customer service" in Hayes branch this evening. Anne-Marie on the Returns desk was lazy, s

1/ 5

Terrible "customer service" in Hayes branch this evening. Anne-Marie on the Returns desk was lazy, sullen, obstructive and lacking in product knowledge. Fifteen minutes for a simple faulty-product swap, and I had to collect the replacement from the other end of the store myself, then watch her try and fail to dismantle it so that I could have only the part I needed rather than the whole thing (which was rendered unsellable anyway). So rude.

Jas Barard

4 Google Rating

Friendly and enough staff to help you .

4/ 5

Friendly and enough staff to help you .

Gag Singh

4 Google Rating

A standard B&Q..

4/ 5

A standard B&Q..

Caveman.

1 Google Rating

I try my best not to visit this store, the staffs are stuck up almost as if they are forced to work

1/ 5

I try my best not to visit this store, the staffs are stuck up almost as if they are forced to work and unhelpful. But I must say the Acton branch is so much better you ask for help and its there. I don't know if this is a Hayes / Southall thing every one's got an attitude. The management should look it to this, I am sure there lots of good people looking for work.

Furqan Ahmed

5 Google Rating

Very helpful staff in the returns dept. Didn't have a receipt to replace a faulty item. However they

5/ 5

Very helpful staff in the returns dept. Didn't have a receipt to replace a faulty item. However they chased up the purchase time and date of the item on their electronic system and provided a credit note. Excellent customer service.

Angel

3 Google Rating

Good prices but staff not very helpful at all. This is the Yeading branch.

3/ 5

Good prices but staff not very helpful at all. This is the Yeading branch.

Show all timings
  • Saturday10:00 AM - 04:00 PM
  • Sunday07:00 AM - 08:00 PM
  • Monday07:00 AM - 08:00 PM
  • Tuesday07:00 AM - 08:00 PM
  • Wednesday07:00 AM - 08:00 PM
  • Thursday07:00 AM - 08:00 PM
  • Friday07:00 AM - 08:00 PM
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