Heol Llanishen Fach Post Office cardiff

I hesitated to go to this Post Office branch for my holiday money after the awful reviews but it is my closest and I wanted to check it out for myself. I was very pleasantly surprised - the two lady staff smiled and said hello as I approached the counter and the lady who served me was very helpful and friendly. I told her about the reviews and she was very taken aback. Time to redress the balance! The phone number listed on the web-site is incorrect by the way!! Oh - and this is Liz, not Sam!!

Always helpful at the main Post Office counter. I use this branch regularly.

Unhelpful as others have said. Main counter was closed so went to the spar store tills where they have a small post office counter set up, however the staff (though pleasant) tell me noone there at the time was trained to use it. This counter has been there possibly a year now and still noone can even use it. Might as well just say the post office is closed on sunday, instead of advertising online and in store that it's always open.

The staff here are rude, unfriendly and unhelpful. I won't be coming back here again. Every experience has been a nightmare to be honest.

The problem reconfirmed by the other reviewers dates all the way back to 1993! I suppose that hot tempered bully Hilary Rowley can't still be in charge after this long? She told off an old person for tripping on the step and hurting themself. She came to a customer's house and made a scene when she received a complaint about a worker shouting "I don't see what you're going to do about it" over parcel post.

Don't bother using the Post Office, and ignore the opening hours. Waste of time, space, and oxygen. In contrast to previous reviews, staff member was both unhelpful AND unpleasant.

Staff are friendly polite and most helpfull, they have delivered superb service through difficult times.