Have been a regular at Heaven Hair for approx 15 years. I travel about 1 hour to go there rather than anywhere closer because I know I will always get what I want, at the time booked, at the price quoted and with friendly and kind staff! However, there was one occasion the stylist was not prepared to do the colour I had asked for, because, at that time my hair wouldn't withstand the dye/bleach (not sure exactly what) so as much as I didn't get the very light colour I originally wanted, I was still pleased with the results and grateful for the advice!! Have had various colours, cuts, trims, styles and conditioning and toning treatments over the years and never had any problems or complaints. Following my recommendation family and friends have also now been regulars for a good few years! 😊