Absolutely shocking customer service Hardly ever informed when medication is available for collectio
Absolutely shocking customer service Hardly ever informed when medication is available for collection Rude and Unhelpful Staff No complaints procedure - Or staff are not aware, or even worse refuse to tell you the procedure In review of the reply from HGP: I haven’t made up a special name just to leave a bogus review, that is my name on Google. The fact that you are passing every bad review off as bogus should tell anyone about your levels of customer service. My name is Dale Nichol, look that up. I collect medication for my daughter. I would suggest informing the staff that work in your pharmacies about the online form, as when I asked they had absolutely no idea, or worse still, just didn’t want to tell me the way to make an official complaint. I have filled out the online form on your website and am now awaiting an official response.