Harry Fairbairn Glasgow BMW glasgow

My experience from ordering to collection was great! I had a lot of questions and Robbie was very informative and pleasant to deal with. The information and prices were transparent and at no point did I experience sales pressure. I would definitely recommend Harry Fairbairn and Robbie is an asset to that branch!

Great service and great deals. Excellent sales and customer service.

Been buying genuine bmw parts from here for a while now and the customer service I receive from Lee Lawson and the rest of the parts department is faultless. Always quick to respond to my emails, always next day delivery, always kept informed of when parts have been dispatched. Prices are always clear and transparent. Advice i get from these guys is priceless. Always given plenty of options to save money where I can without even asking for it. Literally the best customer service you can get. I’m based in London and would rather use this dealership than the ones in London.

Excellent customer service and if there is a deal to me made they are people to go to. First class.

Bought an M4 from this dealer about a month ago and had nothing but issues. To be fair my advisor Brian was the only pleasant part of the experience. Firstly I had to spend £500 to make the car safe as I had been given 2 near enough completely bald tyres, the car was downright dangerous. Then after only 3 weeks tyre pressure sensor has failed. I’m informed it costs £160 to even look at it despite being under warranty. Turns out the warranty isn’t worth the paper it’s written on. For spending £45k the service has been abysmal. Wish I had just kept my Mercedes, avoid BMW!