Groom For Men – cardiff

The whole team here are really nice. I always get Matt to cut my hair though, always a great cut and top service. Can't rate them highly enough

Really great spa services by Dewi, I have been 3 times now and I cannot recommend him enough. I will be returning many times in the future, so if you’re looking for great spa services catered for men, this is the place to go!

Visiting from London and got booked in for Matthew. What can I say, he's never cut my hair before but he cut it better than my usual barber in London...awesome haircut in not that long time. Highly recommended. Will defo book in next time, I now have a barber in both London and Cardiff. 100%

I do not normally write reviews but been to Groom For Men a few times and was truly top notch service, but today had an experience which was far from exceptable. I first called ahead to enquire if it was appointment/walk in and was told both. After I turned up I was asked if I had an appointment and explained that I was told walk in was fine, I was signed in no problems although the response and reaction made me feel like an inconvenience. After sitting down with the barber I experienced the worst attitude I have ever experienced especially as a manager in hospitality. The barber clearly looked unhappy/fed up to be there and never once cracked a smile, he got frustrated when I tried to explain the cut I was after (even though I showed a picture as I don't know the correct terminology), after beginning he made a sarcastic comment about how much product I had in my hair, to which I responded that I would leave as he treated me like such an inconvenience, his demeanour changed sharply after my remark knowing that I was not amused with the service and how I was spoken to. The remainder of the cut and was awkwardly tense as a result. I Write this in hopes the customer service will be monitored as for a £21 cut (same price in top franchises) you expect friendly, proffesional and basic human conduct. Cut was decent though, credit where it is due.

Booked a slot late on Saturday for Sunday afternoon. Had a great cut with Matt. Quick, efficient and on time. Will be my regular barber now. Highly recommend Groom for men.