Gregor Heating, Electrical & Renewable Energy bath

I have only put one star because of the after service is so poor. Every member of staff that I have had at my home have been friendly and helpful. When my boiler was installed I had some issues with the thermostat. I believed that it wasn’t working correctly. So I reported this and with the new boiler one of the older radiators leaked. So when they came back a few weeks later. They looked at the controller again. Said it was fine. Still not happy I called them again. Had one of the members of Gregor heating call me back to teller how it works. Another call to say that I didn’t believe it was working correctly and again they talked to me on how it works. Obviously didn’t want to come out to look at it. So I’ve waited as they have got to do one free service on the boiler. Booked it in and expressed again my disappointment on their lack of service. Boiler service was fine but there was a intermittent fault with the box between the boiler and the controller. This is now costing me over £200 to repair on something that I reported to them. They said last Monday they had a engineer in the area and I said the time that I was available from. Surprise surprise nothing from them and it’s all gone quiet from them. They were not the cheapest but they did price match a previous quote and because they communicated brilliantly at the beginning I went with them. But it does seem that the communication it brilliant when money is involved but if there is an issue they don’t want to know. I’m now looking for another company the do the job that Gregor heating should of done in the first place.

Great service. Fixed my radiator on same day. Very efficient and helpful. Very reasonable cost. Would definitely recommend and will use again. Thank you!

Our boiler broke in late September just after our son was born. This is a very busy time for boiler installers with everyone turning their boilers back on as the cold sets in and despite having no free slots, they made time to come in super quick on a weekend to install our boiler at no extra charge. This is in addition to them installing the boiler with no fuss, all works great and the guys were very friendly. You get what you pay for and Gregor Heating are connsumate professionals who went above and beyond for us.

Just had a new combi boiler installed, with Conner, what can i say, where they the cheapest no, but i am so glad we went with them, what seamed like a simple fitting turned in to a nightmare through no fault of gregors, not only did Connor go above and beyond, the installation he made sure that we were always kept upto date and fixed the botched job the previous cowboys had left. I cant recommend him enough well worth the money .. im so happy with them

Would not voluntarily deal with this company again. The lady on emails is blunt and rude and they will never accommodate for people who work full time even when the service they are doing is because of a fault THEY made. If it doesn't suite them, it won't be done.

I would like to thank you for the excellent staff you employ and their commitment to their jobs. I know that since you installed our new boiler in March 2020 things have been extremely difficult for many trades, businesses and individuals, but now that the soak-away has finally been installed we are so happy we contracted with your company to carry out the work for us. Your builder/carpenter (Mark?) who visited yesterday afternoon to install the soak-away was so professional as well as being a great individual to meet and funny. with it - it's always nice to meet someone with so much respect for their tools! The job took a bit longer than normal due to a thick layer of concrete under the flag stones but Mark (?) cleaned everything up beautifully and left the site in an immaculate condition. It is always a great pleasure for us to support local businesses who do a great job as it not only reflects well on you but gives us the satisfaction that the money we spend on such works stays local and is not swallowed up by some american company or hedge fund owners. By the way, I found you through a personal recommendation from a British Gas employee, not from your radio ads ;) Thanks again.

We had our old back boiler removed and a combi installed. The job only took two days and the engineer left everything very clean and tidy. We had a fault code come up on the boiler (a sensor issue, nothing serious), we contacted Gregor and a technician came very promptly and sorted it out for us. Would recommend!

We just had Gregor heating to install gas central heating in our home x from the first day we were met by Craig he explained everything that was going to happen he worked so hard n cleaned up after his self he was joined by Connor and they worked so well n were so friendly x we are so pleased with our new gas central heating and we will definitely recommend Gregor to family n friend x brilliant service x

Can’t fault the company, everyone from the office staff to the engineers are as friendly as they are efficient. Brilliant customer service, no mess ever left behind and top quality work! 10/10!

Service of boiler, and the engineer did not solve the problem of the water going cold. A subsequent engineer discovered that the hot water had been turned down, hence the problem. Gregor have now tried to charge twice for this service which should have been sorted out the first time.