The “same day appointments” system is horrendous. There is no call queue in place, so one has to
The “same day appointments” system is horrendous. There is no call queue in place, so one has to just keep calling back because “that number is busy”. There is no way they will hold one’s number close in case there is a cancellation - one has to call throughout the day (randomly), to see if there is one. It’s perfectly understandable that phone lines would be busy, and the day would be fully booked within half an hour. It’s not understandable to not have a better call managing system in place. The current one is disgusting. Otherwise it’s an alright practice.