Goulburn Valley Water located at 104-110 Fryers St, Shepparton VIC 3630, Australia
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1 Google Rating
Phone & they just hang up on you - Can't reach anybody. Been leaving messages on an individuals phone for weeks no reply.. appalling service.
5 Google Rating
Today, I was mistakenly redirected by Mitchell Shire Council (Planning and Building) to call GVW about an inquiry. Unfortunately, the line was busy, so I left a message and thought to myself 'they will not return my call anyway'. However, a lovely lady called Julia from Property Services has not only promptly returned my call, but has in the meantime already found out the information to help me (name and proper department to contact at Mitchell Shire Council). If that is not a 5-star customer service, then nothing will ever be. Thanks to Julia I got all answers to my inquiry today. She is a great example of how customer service should be and hope she will be rewarded for it!
5 Google Rating
Had a a fault due to a leaking pipe, the response time was within 30 minute's, and they got to work right away, had to rip up the concrete driveway replaced the pipe, and within 2 days had they had the driveway concreted an sealed again, well done to GV Water and the team and big thankyou to Leonard who went to the extra length to fix our rusty tap connection , and got water to our property again within a very short period of time . Well done GV Water!
5 Google Rating
I reported a faulty point of supply tap yesterday and by late this morning, a new tap had been installed. Quick and professional. Very happy with this service.
5 Google Rating
Awesome Customer service always very helpful!!
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