Godiva group practise coventry

Never any appointment available and we registered in this gp for 4 years but now they told me that your name are not registered, I've child also, but doctors are good

Never any appointments available or the appointments get changed because the doctor wants to go somewhere or you feel like the doctors inconsiderate, I will be moving, thanks for the service

My partner just rang about signing on, put on hold 3 times and then was hung up on. Awful for customer service.

I have been at this surgery for a long time it has a wheelchair ramp at the entrace and accessible toilet facilities, the doctors are friendly and helpful. The rececption staff are very friendly and will help if they can they are polite and thoughtful towards the patients.

Firstly I rarely write such a negative review but after nearly a week of trying to 'get over' the latest experience with the young lady on the reception desk I feel a warning needs to be broadcasted to my neighbours in the area. The RUDEST receptionist in the West Midlands, cold, unfriendly, sarcastic, mad on power.... I would rather suffer than go here. To the point where from now on I will go to the NHS Walk In Centre and wait 5 hours to see a GP than try to contend with the hostile staff that work here. Don't ever call or ask if you need help or advice or an appointment, you will just be given dirty looks, sighs, sarcasm, excuses and be treated like a nuisance. Some of the staff are ok, but the young lady on the reception desk (you know who you are) lets it down for everyone. If I could vote it minus stars I would.