Glasgow Orthodontics glasgow

Horrible receptionists my daughter is petrified to ring for an appointment. My daughter has been going there for over 5 years, her retainer keeps breaking dispite adhering to the eating guidelines. She doesn't eat gum, or chewy sweets. Every time she has attended for repair there has been a charge, surely like every other NHS service you attend, if they do poor work why should you have to pay for it, if you had an operation and the wound opened are you charged to have it stitched back up, no. It's a loop hole that should be looked into. My daughters teeth are all moving leaving big gaps, so why is this happening are they doing there job correctly in the first instance is the question I will be asking on my next visit.

The girl at reception with sort red hair needs to up date her people skills.. she was just out off order to my daughters boyfriend hes 16? Last visit she was very same been tryin to fone up since 845 and no answer To conplain absoulety ragin no people skills what so ever

Slick operation. Fantastic service. Could not have been more pleased with outcome. Would highly recommend.

Highly recommend Simon Miller. From the first consultation he has been incredibly professional and customer focussed. I’m very happy with the end result now my braces have been removed and impressed with the after care provided.

Lovely orthodontic staff and good results so far. But the place is definitely a money making machine as the patients are squeezed in to an open plan area and you are in and out very quickly. The nurses that treat me are often gossiping about other staff whilst I’m lying back being tightening up as if I can’t hear them - not a problem for me just quite funny. Great treatment but if you want some privacy I would enquire elsewhere.

Had a very bad experience. I really regret taking my son here.

Absolutely Horrible Receptionist, she is So Rude and unpleasant person. 0 customer service. 0 communications skills.I’m wondering how they keep such people in the business. If you look at all other reviews you’ll figure it out what I mean. But the dentist was totally different and so friendly.

Very very rude staff, would not recommend for any private paying patient. You will need to wait months for any appointment because all the nhs patients have filled the spaces despite paying to get your teeth fixed and being told you will not need to wait months.It’s absolutely disgusting having to keep stuff in your mouth without a change for so long. Mine moved from originally being fixed which is surely an indicator of there work and had to fork out more to rectify them to these people despite getting the worst care. It doesn’t seem to uncommon for this place and really wish I went elsewhere as I have paid a lot of money for below par treatment. Appointments are very rushed and uncomfortable and I don’t know how the receptionist still have jobs going by the rest of these reviews as it’s completely accurate. You don’t get to choose appointments and get send them by text which is terrible for people who work and need to rearrange time off. They will also deny your human right of going to the toilet even in an emergency situation as someone with bladder problems. Its not a problem in the dentist or anywhere else so why is it here. They all have a very belittling attitudes and do not care about the care of there patient at all. More like how many patients they can squeeze in to make more money rather than treating the patients correctly. Summary - go to any other orthodontist in glasgow! You will get better care and treatment and actually enjoy the process of correcting your smile

Fantastic practice ! Don’t know why some other reviews are being negative to reception staff I have had nothing but fantastic and friendly service from them. They are all kind and helpful. Don’t let the reviews shape your judgments.

RECEPTIONISTS are extremely rude. Judy definitely needs to improve with her respect and manners towards customers. As well at the other girls (don’t know their names). One of the ladies is okay but the rest of the girls attitudes are ridiculous. Absolutely not a friendly place, the girls at the desk make you feel completely uncomfortable with their rude looks, and tone. Many of my friends have also said that the girls seem to act as if they are above everyone by looking down on any person that walks in the door. Glasgow orthodontist would be a lovely place without the rude, unwelcoming girls that sit behind the desks. Definitely mean girls and it should be seen to as my daughter dreads going in every time because of them!