Gladstone Medical Centre liverpool

Absolutely shocking GP was more interested in reading computer screen than listening to me, didn't even know what condition I had been prescribed my medication for.

JUST PHONED FOR AN APPOINTMENT AFTER WAITING 20 MINUTES. THEN TO BE TOLD MY APPOINTMENT IS ON THURSDAY AT 6.30 IN A DIFFERENT SURGERY. THIS DOCTORS IS A JOKE YOUR BEST GOING THE WALK IN OR SELF DIAGNOSIS. HOW THIS PLACE IS STILL GOING ILL NEVER KNOW.

My mum just go infor app 11.15 still wait at 12 to c the nurse. very poor doctors don't know how much long I can wait very disappointed with this doctors rubbish doctors

From trying to interpret the phone message when you ring, to getting to see a doctor is a farcical experience. I've only needed to use the practice in the last year and during that time appointments have been made when the surgery is closed, others have been cancelled or rearranged. More often than not I have had to explain all over again what my condition is. I'm afraid the only good thing can say about this surgery is the endeavours of the receptionists.

I know the practice has had some serious issues over the years... But credit where credit is due.. Today they found an appointmet with a doctor for my elderly mother within the hour she in turn arranged her to the nurse.. Who gave up some of her lunch time... Prescription dressing and future appointments sorted I also want to thank the reception staff... I know in the real world they would all aim to give this service everyday... But today it worked like a dream thankyou you angels xxxx

The incompetence never ends in this surgery.dr paracha is rude and pedantic.

Not much confidence in this practice whatsoever where the GP's are concerned. Not prepared to see patients "face to face" when they have a duty of care towards them. There are enough sufficient protective measures available to ensure the safety of both doctor's and patients. The receptionists and nursing staff are exempt from the above comment and they alone merit the 2 stars.

0 stars really terrible doctors everytime I went I was made to feel a inconvenience they hardly listened when I went in to ask for help with problems. Ended up struggling for a year with the same problem signed up to another doctors and they sorted it out 1st time because they actually listened to me instead of this one just telling me to stop talking and just googleing everything on the pc, I can do that from home.

Absolutely Disgusted Iam on going treatment for my spine had to operation and still in alot of pain I use sticks to walk I registered with the Gladstone medical Centre to get a another Opinion I been on my medication for a long time and on a first call ever with the gp he sed he was stopping my pain meds to a medication that I can't take as it upsets my stomach shocking I should have read all the bad reviews before I registered

Great receptionist called Chelsea. She goes above and beyond her job. I needed an appointment ASAP. And she was able to try her hardest and get me one the same day. Such a great help