Ganesha Handicrafts bristol

Amazing atmosphere. Warm and welcoming, makes me feel a bit like a kid again, where things are new exciting and magical. Loving soul runs the shop, we had a good talk, good place to meet interesting people.

The customer service is amazing in the store. All the staffs was very welcoming and had great knowledge of all the products. i bought a ring and absolutely love it ! - excellent quality and would recommend to buy from this store, specially as its all fair trade.

Awesome little shop. The girl was very helpful and super friendly.

Super nice store assistant. Very helpful and just overall nice. The selection of rings is huge and there definitely is something for everyone's taste. Also got a little discount for buying 2 rings at once which is always very sweet.

Incredible jewelry shop, wish there were more places like this in London! Spent a while choosing from their incredible selection of beautiful rings (so many opals!!). Gideon was extremely friendly and helpful, could not reccomend this place enough!!

Absolutley appalling service, seemingly no one here communicates to one another as I had a pretty terrible experience here. I have purchased rings here in the past and have been pretty impressed, I wanted to treat myself and bought a new ring as it was my birthday. I paid in cash and paid a little bit extra to get the ring resized. I was told it would take a week to get resized. A week then passed, I called the store 3 times to no answer. I then messaged their Facebook account and managed to get through to one of the employees. They then stated that it would take 7-12 days to complete the resize, I left my number with them and waited for a call to let me know that it was back in the store. 2 weeks then pass, I still hear nothing back. I then messaged their Facebook account again. I was told that the jeweller had a backlog of orders - again - it took me to message them in order to get an answer. Absolutley no peace of mind and beyond amature, especially since I had already paid for the ring and the resize in advance. I was then expecting a call from them at 1pm, I had no such phonecall. I then messaged AGAIN at 1:47pm to ask. I then get a phonecall at around 5pm (!!!) saying that the ring is now in stock and they will chuck in some free incense as an apology. I bought the ring on November 7th, picked it up on November 28th, well after the 7-12 days I was told. I arrive there, try the ring on, surpirse surprise it didn't fit. I said that something doesn't feel right, can you check the size for me please. It was a Q, the same size as it was 21 days ago. I asked for an N.5. I was told the manger/owner was away and there are only 2 other colleagues who seemingly don't speak to one another as there was zero communication. The ring didn't even get sent away, it was sat in the shop the entire time. I asked for an immediate refund in cash, to which I was told "I don't think I have enough cash in the till". Thankfully, I did recieve my full payment. Shocking lack of communication.