Fourteenth Avenue Salon and Day Spa – Albany

I have used this spa for years but will no longer do business here. Bought a spa package for over $300 and it's taken 6 months to schedule it because they only offer very limited services on Saturday's. Took months to find a Saturday they could get a therapist to come in and "accommodate me" after telling me that if I couldn't do it during the week that was just too bad. I was the inconvenience because I work during the week and can only do weekends. Like what?!!? I had already paid for it and it's supposed to be a reputable spa and if a client can't go during the week then they just keep your money and you're out of luck. Then they couldn't do acrylic nails, again what? How can most of the nail techs not do acrylic nails. This has been a complete cluster and the front desk staff who used to be nice is now VERY rude and not willing to accommodate clients at all. This spa has gone down hill significantly and I will never do business here again.

I booked a week ago and was looking forward to a little pampering. That wasn’t the case, first thing I asked to soak off the Gel polish I had on. I was told she didn’t have time she had to file it off. Picking out a light pink was too much, twice I was told she didn’t have time. My French manicure is sloppy and the white is super thick on some nails. I’m sorry, I didn’t enjoy my visit and no massage, no hand lotion for over $50. I won’t be back

I've had my nails done by Tiffani and Taylor- those girls are so beyond skilled and sooo nice! I always enjoy my time with them. They take the time to listen to what you want, check to make sure you're happy with your set, and their eye for detail is amazing! This particular set was done by Taylor. LOVE THEM! 😍

I went here to get my hair done for the very first time professionally because normally I am a pretty natural person my hair is pretty long but thin like to my belly button and I had experienced hair loss due to person issues and I had even told the stylist and she kept pulling my hair like extremely hard while she did my hair like even as she was washing it she kept pulling it I should have something but I was like truly shocked. Her name was Ashley Rowe. I had put a review but I am not sure what happened to it when I called they said no one had ever complained about her and they didn’t believe me. I have no reason to lie. I have really thin hair and paid the most you could pay and she didn’t even do 30 foils she did no where near 30 then still charged me $20 extra on top of charging the most you can charge. So altogether it was $131 for partial highlights that weren’t even partial highlights I didn’t mind the outcome but they weren’t very many highlights at all. They also accidentally over charged me $55 but then refunded me thank god but still. I will never be going back here.

Pedicures with my husband-he was such a good sport. The girls do an amazing job here.