Fordhouses Medical Centre wolverhampton

The website reads: How to make an appointment. Phone in to make one and the first thing I'm told before saying anything is "we have no appointments". What does this mean? They have no appointments for the day? Ever? Then I just get abruptly cut off at the end of the call. The NHS really is bad.

Can never get an appointment. With a disabled child all i ever get told is go to a&e

Wouldn't recommend it at all

Its really difficult to book an appointment here. When you call at 8am there is either a long queue so you have to call back later, and by that time the receptionist will say that we should’ve called at 8am so call back the next day. The receptionists can be very rude and rush you when you try and speak also making booking an appointment a nightmare. The doctors are lovely though.

Brilliant practice overall. Everyone from the reception team to the doctors are very kind and helpful. By diagnosing a potentially life-threatening condition early, the doctor enabled me to get treated early. By making the diagnosis at an early stage, I think she saved my life and I cannot thank her enough for that.

Tried calling last week, on hold from 7:50 until I hung up at 09:20. Absolutely ridiculous.

Rude and not helpful, hang up the phone when I try to ask the question.

It’s impossible to book an appointment and the staff are extremely rude. I have been trying to book an appointment for the past month and there are none available. When you finally get an phone appointment they don’t actually call you. Worst GP ever and they need a new receptionist as well.