Came into town to return a Christmas gift only to be greeted at the till by a member of staff named
Came into town to return a Christmas gift only to be greeted at the till by a member of staff named Alicia who rudely announced they weren't doing returns until Monday, to which I tried to explain that it was an online purchase that it didn't state online I couldn't return until a certain day, it doesn't say anywhere , she then replied... well we arent doing them until Monday it should tell you on the original receipt, clearly she hadn't listen to a word I said, no apology or explanation , polite customer service costs nothing but rest assured they've lost any future business I would have given due to her rudeness.