Fitness First Bedford – Milton Keynes

I've been a member here for around 3 months, so far decent impressions, usual gym fare however there is a pool, hence why I choose this one. In general, clean and tidy. No major issues but please, seriously consider updating the cardio machines...most are rickety (although they work fine) but are worn and tired. Changing rooms (male anyway) are decent sized with showers, plenty of lockers and free hair dryers. Staff are pleasant enough, some say bye on the way out, some don't. All In all, a decent gym but a few points worthy of addressing.

Great gym for men & women. Lots of anti-bac stations and wipes. Really helpful pt instructors and a huge choice of classes both in the gym, the studio and the pool. A range of music plays plus you have plug ins for your device and of course there's tv 😁

A great gym, covid safe, with all of us keeping the equipment clean. The staff are amazing, really friendly, helpful and approachable. The folk that attend the gym are pretty cool too, all levels of fitness are there and (I think) are made to feel welcome and are encouraged to work hard. I do love going.

Great gym with wide range of equipment. Pool with sauna and steam room comes with the membership so great value for the money.

I feel that the communication during covid was not sufficient. I put my account on freeze for what I thought was until I was going to go back to the gym Full money was taken out of my account without me knowing and obviously I didnt go to the gym as I thought it was frozen I emailed the company no response after lockdown I phoned Bedford explained my situation no one got back to me I emailed the company again no response This gym has taken 3 months worth of money from me when I didnt attend because I thought it was on hold!!!! When I finally got through to the manager this week apparently an email was sent out to me saying that it was opening and that I could come back . I DIDNT RECEIVE THIS EMAIL The manager has offered me nothing in return not even one months free Im disgusted how I have been treated I have been with them 4 years and I get treated in this way I wont be returning