Firzone – Warrington

Firzone are an excellent business I'd recommend to anyone looking to buy a quality sauna.

I could not be happier with the service that I have recieved from Firzone. As I did not know much about infared saunas I rang the contact number. Maria was wonderful in answering questions and in helping me decide the best model for my needs. (It def was NOT a sales pitch and I am grateful for that.) I decided to order later that day and I recieved the portable sauna the next morning at 11am. (It was in stock which helped them get it out to me straight away.) The sauna itself, I feel is good quality. It includes two towelling neck collars, a chair, a foam pad for the floor inside and instructions. It’s easy to use and it heats up quickly. (I didn’t go for the super hot model and to be honest, I find this one more than adequate.) You might need to ‘air’ the sauna a little first as there is a bit of a plastic smell, however that soon goes. Congratulations to Firzone for firstly employing Maria as she is knowledgeable, professional and just who you need to speak to at the end of a phone. And also for the great service and products. Lorraine (wirral UK)

Lovely sauna - i have the blue FIR one. It's very easy to use and fits into a small space like a bedroom without needing any installation. I needed a replacement cover (it has been very well used) and customer service was first class. Excellent product and company

Products are on the pricey side and not ruggedly built to last, customer service and post-order communication are not good (didnt even answer half my queries), warranty is also pricey and sketchy at best borderline non-existent for products prone to break or not last.

Very good customer service. Quick response and very helpful.