Excess Baggage Company edinburgh

If you go here you will be waiting 45 minutes to be charged £12.50 per item (if you want to leave it more than 3 hours), which is extortionate for what the service is. My group decided to miss our last 2 Fringe shows because it was so important not to give this company the satisfaction of fleecing us. This place is to be avoided at all costs.

THIEVES. 50£ for 4 tiny bags. They wouldn’t let us group them together and were very nasty about it. Horrible men. They will try to take your money. Don’t go here.

Nominal price and great service. Easy way to explore Edinburgh, without baggage. Highly recommended for travellers.

Staff are really friendly, 7.5 pounds for less than 3 hours is a bit expensive but oh well, good location. However there was a looong queue around 11am when I was passing , just to let you know.

Service so slow that we had to give up. Don’t waste time trying.

Very handy. Prices are clearly explained at drop off. Yes, it may be cheaper elsewhere but for the convenience of leaving bags at the station it is worth it. Very friendly staff.

Saved me and my sister from having to carrying our luggage round the city all day. I would say it is on the bit more expensive side but it was a lot more convenient for us. The staff were also super nice :)

Like the cliffs on which Edinburgh Castle resides this place's prices are steep! Designed to catch and con the unwary traveller the prices charged are extortion exemplified. The operator couldn't be even bothered to make idle chit chat when I went to pick my baggage up. Use Google to find much much cheaper service providers in the area.

The service I was given was for retrieving my suitcase from a train (long story), then having it sent by courier to my home. I thought the price for this was reasonable, not bad. The suitcase arrived with me this afternoon 2/11, having been retrieved from the LNER train on 29/10. The two members of staff I spoke to, Stephen or Steven, plus David the delivery driver, were cheerfully helpful...both encountered before I discovered the losses below. While being grateful to have the suitcase back, I did not expect to have my entire case contents sifted through, and two "prohibited items" removed. I had read the prohibited items list, and agreed to terms, but I don't understand why the perfume I had bought that day as a present for my daughter needed to be prohibited, since it was not going on a plane. I understand the need for safety, but not with no discretion used. Nor do I understand why an empty storage charger for a mobile phone, given to me that morning by my nephew, was prohibited. The delivery docket mentions prohibited items removed, but doesn't itemise them. Surely there should be a countersigned docket, also explaining why these are prohibited? My battered old suitcase indicates I am not a big spender, and as a pensioner, over £50 worth of goods removed is a significant loss. Where do these goods go? If they are still being held, I am coming to Edinburgh on 5/11 and can collect them please, without 'danger' to anyone. I do hope you can keep these for me please. I'm now amending this review a week laterals upping my stars from 2 to 3. This would be higher, and it is solely to reflect the helpful attitude of the staff I encountered, in particular Liz Poole,. But the system I consider to be flawed, and would benefit from some tweaks, hence not giving it a 4 which I would otherwise do. I appreciated the service, and will contact you separately with my remarks.

Bit costly if you need luggage storage for > 3 hrs. Who avail services for