I came in here with so much excitement after I seen the reviews I do frequently get massages with a specific parlor but I decided to try something new because of how good the reviews look, The place is actually beautiful and the people at the front desk were very nice and professional. Now when it came to my massage as soon as this woman walked into the front office she started sighing, I just thought to myself I really hope I don’t get her because I could tell she was either frustrated or didn’t want to work. The woman then picked up my paper called my name and introduced herself she seemed nice, when my massage began I’m not sure what the situation is behind it but the woman was breathing on me heavy out of her mouth over me, I could not relax at all with that, as well as she mumbled alot under her breath, I almost wanted to just tell her I didn’t want the massage to continue but I didn’t wanna be rude. I also want to state that I paid for an hour massage and my massage started Late, and ended early. Need to say those combined were 20 min of a massage. 10 minute short of a 30 minute massage, but like I’ve stated I paid for an hour massage. The next day I called into the office and spoke to them at the desk and I told her my situation and I let her know I wanted to speak to someone about the situation, she told me someone would get back to me and I haven’t heard anything and it’s been over a week in a couple days. I guess they really just don’t care about it because the situation already passed and I paid but the customer service scale isn’t there. I obviously will not be returning here need to say for the lack of costumer service of an unhappy experience. Especially when I’m paying for a service and it is not completed 100 as requested.