Eposdirect manchester

DONT TRUST WHAT THEY TOLD YOU AND I THINK SOME OF THE REVIEWS IN HEAR ARE FAKE.  I RUN A SMALL OFF LICENCE SHOP IN WIGAN  I bought the system through Balu.  Over the phone and What'sApp he contacted me atlest 50 times explaining what the system can do. Like customer loyalty, limited access to the staff, stock control, finance with no extra cost, etc  BUT non this are included in them are added in the sales order. I was with an impression it's all included in the software. But once all set up and during training time they are saying for staff its £99+ vat for stock 99+ vat for customers 99 +vat altogether if u pay £350+ vat on top of 79+ vat/month and deposit and 99+vat admin charge for finance for the system.  So if they are telling you free finance it's not true their will be 99+vat. This will go from your bank account even before the system arrive to you.  READ CAREFULLY THE FINANCE AGREEMENT IT SAYS "THIS AGREMENT IS NON CANCELABLE" ONCE YOU SIGNED YOU ARE TRAPPED  Also if you try to question this discrepancy they will blindly tell you that it's clear in the purchase order these are not included. I have attached our purchase order from it it's not clear what's included/or what options are excluded LET ME TELL YOU ITS ONLY A SHELL IF YOU NEED TO GET THE FULL ACCESS YOU KEEP ON PAYING. LIKE ME I HAVE MADE A PAYMENT £250 for all the modules now they are telling for the consumer loyalty I have to pay again. So far I have paid £ 189 deposit £118 admin fee £250 for other modules and now asking me to pay more for customer loyalty. I have only reced the system yesterday and it's not yet ready to use as they are uploading the files now.  I have kindly ask to speak to a manager to discuss but not possible. Asked to speak to my sales man not possible as he is not available.  So once you signed an agreement you are trapped for ever unless you give up your money and use what ever they offer you.  So if you are going ahead with this make sure you got everything in writing and ask what's included in the software and what's not included.

We are running a night club in Manchester LA LOUNGE and use Epos tills. Constantly get support and help from one of the technicians called Harry who has never hesitated to call come in nor answer the phone. Great service all the way.

We bought an Epos System specifically for email/sms marketing capabilities which we were assured this system would do. After training it was clear this was not the case. After contacting the company we were talked into buying the full back office package which they guaranteed would have the capability we required. Once again, after training, the system was still not capable of doing email marketing and we were told to contact the Technical Team to discuss. We have tried to do this to no avail and, here we are three weeks later still awaiting someone to get in touch with regards a refund or providing what we requested all along.

Very Simple and Efficient Epos System. Taking me Through the Options with A Lot Of patience Care. I am Impressed with Support Given by Them...

Having put off purchasing an Epos system due to lack of knowledge in technology, i needn't have worried after all. The purchasing and quality of the system was very good, but the detail was in the patience and courtesy of Harish who helped me set it up and oversee my learning to maximise the potential of the system. Even when I had to ask repeatedly the same question , nothing was too much trouble.

I just stared a restaurant and I was in total confusion to what kind of EPOS system I need to have and what all accessories I needed. I was a bit hesitant at first but thanks for EPOS Direct who gave me the guidance. The concern was too good that I really impressed with the company and their professionalism. Their consultants were helpful and very knowledgeable.