EP Mallory & Son bath

Very helpful and friendly staff. Were very open to answering my questions no matter how silly they seemed and were genuinely interested in the products they sell which makes the experience a lot more enjoyable for a watch enthusiast like myself. Highly recommend and will definitely be buying from here again.

Excellent service from one of the very few family run jewellers in the South West. Superb service on my Tag watch

I have always experienced fantastic friendly service from Mark Taylor, Tom & Co. Honest professional advice backed up with passionate product knowledge and great customer service. Highly recommend and wouldn’t deal with anyone else. Plus the make great coffee.☺️

High class jewellery and excellent new and used watches

Great store. Very knowledgeable staff. Highest quality products. Bravo.

Popped in on Saturday for a browse as we was visiting Bath and the level of customer service from start to finish was excellent. All the staff were pleasant, friendly and not "sales pushy" at all, we felt very comfortable simply browsing, which isn't always the case in a jewellers. My wife asked to try on a watch and Helen was great, very friendly and not pushy at all. Even went off and brought back about 10 different watches, all different brands and budgets, for my wife to try on. Didn't come in to buy a watch at all, but my wife walked out with a very nice Tudor and some goodies too, made her birthday weekend complete and special. Thanks to Mary for your great service, and to Tom ( the watch geek, Mary's words not mine ) for chatting watches while I waited. Great shop to visit and will definitely pop in again when we are next visiting Bath, maybe next time treat myself to a new watch ;-)

It was just a five star personal service from start to finish. We were looking for something special and found it! The consequence being that over the next few years we will return to compliment our original purchase.

Exceptionally helpful and genuine people, always a pleasure to visit their establishment with a great warm welcome. Many thanks Chris.

Just had an amazing experience in Mallorys. Great custormer service by Chris. We’re very pleased with our purchase. Thank you.

What a wonderful shop. Fantastic staff, and the customer service is second to none. You are made to feel like a valued customer from the initial contact , I will definitely be going back for my next watch, a big thanks to Mary for making the experience feel special plus Patricia who I spoke to on the phone