EMG Motor Group Mazda Cambridge cambridge

What a great team! If you are looking at changing or buying a car then I would recommend that you start by giving the team at EMG a call, they could not have been more helpful or accommodating. The advise and information they gave me in respect of what car would best fit my needs was helpful and to the point, at no time did I feel I was being pressured into going for a particular make or model. All good from me, thanks to all at EMG.

I inquired for a test drive on a Monday and the lovely David got back to me Tuesday morning, to have one that day. As soon as I arrived I felt welcome. David was a star. He was helpful, informative, honest and most importantly not pushy! He was willing to fish out/give me any information I asked for. When we went for the test drive, he showed me all the features of the car, what the buttons do etc. I decided to get the car and he put everything through for me, to pick up the car on the Friday. Overall I had a great and comfortable experience getting my car from EMG motor group. Thank you team and most importantly David. P.S. Boo (the dog) says thank you for the biscuits! :)

I called on a busy Saturday, my call was returned promptly and I test drove the same day. The service received from Jay was charming and well informed. We bought my lovely used MX5 and are thrilled with it. Your service was thorough and helpful all round. Thank you.

From the moment I called I was treated well and made to feel important. Tom Lambert's customer service was on point and direct getting exactly to the heart of what I wanted and I felt he was always helping me to get it. When I First arrived I was invited in offered Tea and Coffee and was given the run down on the car I came to view. Tom was honest, considerate and informative. On the Test drive he gave me a great run down of all the features, knew what each dial and button did and could tell me how it all worked, I felt reassured and we'll informed. When it came to buying the car he informed me of all the possible extras but wasn't pushy in his delivery. A couple days lately there was a reassuring follow-up to check the car was operating properly and that everything was going smoothly. All in all I had a great experience and feel comfortable in my investment. if the time arose again I would be back to buy my next car. 10/10

This is our first experience of buying second-hand from a main dealer, and wasn't at all sure what to expect. It was a great afternoon, Tom knew we were on our way, but we arrived earlier than expected. We'd put a holding deposit on a car, purely because of the distance we had to travel. Not knowing Cambridge and the car only having 2 seats, Tom got to go on 2 test drives. We had all the documents with us to part exchange the car we had arrived in and we were able to take our new (to us) car home that afternoon. Tom was really helpful, coffees a plenty as the paperwork was a bit time consuming. We would really like to thank Tom (and David) for their time and attention and would highly recommend both them and EMG to any-one reading this.

If you ever want to buy a car then Thomas Ash is the person you should go to. Thomas is very professional and really knows his stuff. You do not feel rushed to ask all your questions. We got our new car from EMG Group and Thomas made the overall experience very pleasurable. Thomas took the time to explain everything to us with a smile. Nothing to was too much. I will definitely be going back there again. Thomas, keep up the great work and stay blessed always !!!

I purchased my previous car, a C max, from EMG Cambridge some 15 years ago. They looked after it very well – so well that it clocked up over 275,000 miles. In addition to the mechanical work, I always found the service desk to be friendly and helpful – I work particularly with Chris Inns, but all the team were very helpful. Of course they are not the cheapest, but I believe they gave me very good value.

I always use EMG Cambridge when my Mazda 2 is due for its annual service and MOT and have always been completely satisfied with politeness and competence of the service reception staff and the technicians. I recently phoned for an appointment to repair the windscreen washers and this job was completed satisfactorily the next day. Excellent service. Thank you Chris and your team.

My first time using EMG for my cars first service and can say i will definitely use again. Polite and helpful staff and very informative service paperwork and reasonable price. Would highly recommend.

I really like EMG Motor Group Cambridge. I've been visiting the group over 5years now and I have never been disappointed or let down by the service team. The guys are always welcoming, friendly and very helpful. They do care about the customers and I would say all of them have excellent customer service skills. So a big thumps up 👍 Keep up the good work.