Elegance cambridge

Had a set of gel nails taken off and a new set put on. Lovely atmosphere, friendly people and quick service. Will definitely be back - nails are a lovely shape and a lovely colour. Would highly recommend this salon!

I love this salon, the ladies are lovely and the service is brilliant. Great waxing and massages. Would recommend.

Really lovely people and great service! Highly recommended.

Terrible customer service. Turned up for appointment that I had booked online a week in advance and they told me they had not seen the booking and were now fully booked. No apology and tried to put the blame me for not calling the salon to double check.

Had my first hollywood wax today, not the best experience, was left with hair patches everywhere, it was the most painful wax i have ever done, wasnt able to book a hot wax via website and the beautician said she couldnt use the hot wax since she needed to be told in advance, no gloves used and had to help her stretch the skin myself, no cleansing after waxing strips were used. Got the impression that would be visiting again but it wont be possible after this experience. The beautician was friendly, yet not very professional.

Nail shaping comes naturally to Kerry and the girls, Ive struggled for years to find a local nail technician who can give me a thin, strong, narrow nail shape. The team understand my requests and deliver to a high standard.

The master was unprofessional! To begin with, a few cuts were made on my fingers. And later I was not offered to treat them with an antiseptic. The master just continued to cover the nails with gel. The finish was poor and the nails were all different shapes. When I got home, I had to redo the manicure myself.

Everyone was so lovely and the treatments were brilliant! Massage was fantastic and the girl who did my waxing was excellent, even through all my flinching! Prices are amazing for such good service - will definitely be returning. Would highly recommend :) Thank you xxx

Excellent service, wonderful friendly staff

UNPROFESSIONAL STAFF!! I booked in for a waxing & a spray tan. The entire waxing experience was horrendous. The girl wasn’t trained sufficiently & i was left with patches. I then went for a spray tan which was by the same girl. After going downstairs to pay the girl that carried out my treatments was talking about me & other clients to her work colleague, they both didn’t know I could hear them nor was I standing there waiting to pay. I would never go back to this salon as a lot more training is required including etiquette!!