Dr N J Whitehouse wolverhampton

Whitehouse knew me and my family for a very very long time. Lets just say she doesnt like to listen so therefore doesnt like to diagnose or give medication when its due or needed for someone. No people skills. Poor bedside manner. Thats why we left in the end. Shes just getting worse and worse in her old age

Absolutely the best G.P. I've ever had. She listens, is supportive, and is predictably excellent at diagnosing and fixing whatever is wrong with you. She never rushes you, or dismisses what you are trying to say, and she doesn't mollycoddle you, she helps you, and explains things in a clear way. If you need a specialist services referral, she is always onto that quickly. The practice staff are pleasant too

Been with doctors since I moved to Wolverhampton in 2013. I moved house but still in wv3 area so still not to far from doctors. I've had a letter from them to say from the date f the letter they are taking myself and my mum off the list, as we are not in the catchment area. I've looked at the government page for gp service and it takes it no longer have a catchment area as you can go to any doctors you are happy with and gives you the right medical attention. I don't mind having having the but the time frame for being removed was zero. Very disappointed. No communication they are very rude spoke to them as they said basically stuff the staff are rude and doctor well say no more. No.service management there at all. Also I've edit this because my mum is still waiting for medical record to fo to the new gp always excuses. There a reason why you get prescriptions,? New doctors wont give out. Poor practice

Can't get to see Doctor or Nurse quickly. Have to go to a different place in the evening.I only joined this practice because it is in wheelchair pushing distance. Pointless being a patient here if I can't actually see someone here. Routine appointment takes two months. Can't give an opinion on the Doctor, as I have yet to meet her.

Have been with this surgery for many years and will always stay with them as the staff are brilliant and always go out there way to help , always get through on the phone no problems and Dr Whitehouse is lovely as always listens and gives me the help I need at the time, don’t let the reviews put you off this surgery as it is 5 star service and both Doctor & Staff are brilliant, thankyou all for such a great service as you do great.

Very good doctor and much better service than my previous practice. I have been able to get through on the telephone, receptionists helpful, have been given appointments in a timely manner and the doctor has changed my appointment from telephone to face to face after she had been given the information by the receptionist. She has always been professional, listened to my medical concerns and I have been given appropriate advice, prescriptions, treatment or referrals as required. I could not ask for a better GP.

Just avoid Never received help from them Rude people

You will call them about 20 times nobody picks up that is very bad

The staff are nice, it's the doctor I can't stand. I went to see her recently, and she was cold. Even when I asked her a question regarding my condition she didn't answer, she simply typed on her PC and ignored me. I had spoken to her several times on the phone prior, but her reply was always "If you were really suffering from that, you would have died ages ago", and to be fair it was during COVID, but when I saw her in the flesh she didn't even give me an examination. What was her excuse?

Sorry but i cant come back to you anymore. The receptionist always come across rude, i can never get through to book and appointment this has been going on for years. Had appointments late last year and was turning up to find they had been canceled. I feel like ive been failed.