Derriford Hospital plymouth

My son receives the best care whenever we go to Derriford Hospital. We use the hydrotherapy pool every Saturday for my sons swimming lessons, a nice clean and spacious area. Parking is plentiful and facilities are good, especially the new restaurant.

Everyone from tea ladies , nurses, surgeon etc literally everyone I met on Lynher ward were amazing. So friendly and helpful. I can't praise these people enough. Wonderful amazing people. So greatful for the 1st class care I was given.

I cannot fault this hospital. Excellent care given by kind and compassionate staff. I felt as though I was in very safe hands.

Can't praise more all the staff at the hospital. Absolutely amazing. Made me feel so welcome safe and cared for. Simple the best, like Tina Turner sings.

On 19th July I needed to be taken into A+E by ambulance-from the person who answered my 111 call,the great ambulance crew to every nurse and doctor that dealt with me without exception were kind,efficient,thorough,and reassuring. The N.H.S gets more than its fair share of negative press therefore I would like to say how impressed and grateful I was about the excellent care I was given.

Attended fracture clinic. Staff although very busy were very helpful and polite. The unit was very efficient with little to no waiting times. X-ray, plaster see doctor then given physio exercises all seamlessly. Brilliant

Took my 5 month old baby to child A&E, ended up waiting 7hrs before we got to see a doctor. After we got seen and were put in a room it was like they had forgotten about us, so I got my husband to stand in the doorway so they couldn't miss us. The pictures are of the dirty rusty waiting room floor, which I thought was unacceptable, considering it's a place where children were playing on it. The only positive were, the staff were friendly and gentle with my baby. They were very informative and could answer all of our questions.

Derriford is a good hospital but the communication between staff is not. Patients are constantly being forgotten about or pushed aside. I completely get the NHS is struggling etc but don’t tell patients they will be seen by a doctor ‘now’ and then it be 3 hours later. I came in with my 10 week old baby and they left her for 3 hours without any checks and then said “oh you haven’t been seen, let me chase that” and then she was seen straight away.. honestly from giving birth too the communication between staff is just not good

Right so I am quite a regular to this hospital and I will say it is outstanding in some aspects whilst lacking in others. The food is terrible on the wards but the level 7 and 6 cafes/restaurants are good. They are understaffed to the point of it takes hours to be seen when you are inpatient. Outpatient treatment is good in some departments but some specific ones (cough cough orthodontics and maxofacial) take months to reply back.

My daughter came in for an operation and it went as well as it could of. The staff were friendly and very helpful and made my daughters stay go as well as it could.