Crumpsall Green Post Office manchester

Like others have said, this post office refuses to accept even a small amount of pre-paid Royal Mail parcels because I am not a "paying customer". They told me I need to go to another location across the city. So just to be clear, they didn't refuse to scan my parcels, the told me I am not allowed to drop off my parcels there at all. I will be sure to submit a complaint on Royal Mail, Post Office Counters, Resolver AND the ombudsman. Being refused a service for something I have paid for is unacceptable and I will not let this incompetence slide.

Staff are friendly.

very cooperative and professional staff which is always there to help.

No enforcement of mask wearing. Even the staff were not wearing them. Whilst in the queue I counted 6 people in this small post office not wearing masks.

Desparate to send post by recorded delivery, checked to see if they're open on Saturday, it says its open till 5:30 got here well before half 5 to find it's closed. Frustrating. I don't even live in this area. Requesting for you to change the time so that it doesn't mislead and inconvenience people.