I visited the salon last year to have my hair balayaged for the first time. As my sister used to be a hair dresser but due to health reasons she could no longer do my hair for me so finding someone that i trusted was a big deal. I found these guys online with good reviews and after being told via phone and visiting the salon that they can balayage my hair, i decided to give them a go. Firstly she started doing a full head of highlights, i thought this was odd but i let her carry on. She started running out of time because my hair was developing quickly, she got her young apprentice to help, they were both highlighting half of my head each. Basically after my hair was done, i felt like crying, my hair was not only dark brown with horrible blonde full highlights but one side of my hair had large blonde chunks due to the hair dressers working at different paces and using different techniques. I actually mentioned to her about the blonde patches and was told that this would fade after washing it a few times, it did not. I actually walked out feeling embarrassed. I was told by family and friend to ring up and get it corrected but tbh i didn't want them touching my hair again. For a normal cut and colour they are probably ok but please don't wait your money here if you want balayage!!!