Costa Coffee london

The service is fast and the staff is nice too . At the time I was there , it was not too crowded of people and easy to find seats for my family when having a coffee there

Extremely rude staff Theres a little chinese lady that wears glasses watch out for her. She treated me as a customer very bad she was definitely racist because she took orders as usual but when I handed her my money she started running through the U.V. light like I was some little thief and embarrassed me in front of everyone when I had like a WAD of cash on me like £3000 I was there picking up my wife all I wanted was a bottle of water. After the incident I even watched from the arrival gates as she served customers and not once did she put any of the customers notes through the machine. She was racially profiling me. I had no time to get her name but I will be definitely putting in a formal complaint about this costa.

Wasn’t a good experience on the departure side and not sure if it just happened to be just that particular day or if things are usually this way. The service at the counter was very lackluster and unorganized when it came to the checkout process. I wasn’t told how much my total was and when to pay and we were just standing there. I also wasn’t given one of the things I ordered and had to reach for it myself and ask how much my total was and when to pay. The seating area and tables were not cleaned. I ordered a tea and my tea cup had stuff all over the top cover. Discover is not an accepted form of payment here. Positives about this place is the view of the runway.

Practical if you wanna grab a coffee while waiting for your flight . Quick service. Friendly staff. Fair prices but they have more limited choices when it comes to the dessert display though ... just to have your caffeine daily dose .

The most disgusting Costa Coffee I’ve ever visited . Most tables were dirty and the chairs were disgusting with marks and stains all over them. Staff need training on clearing tables and maintaining cleanliness. They also need to order new chairs needed urgently. Avoid!